Facebook Messenger update lets companies send sponsored messages, use ad bots in Facebook news feed
Back in February, it was reported that
Facebook’s Messenger would soon be introducing ads inside the service. Now, the
feature is being implemented in the updated 1.3 version of
the platform, along with Facebook news feed ads that open Messenger
conversations when users click on them.
The announcement
was made by VP of product for Messenger, David Marcus, at the Web Summit
Conference in Lisbon, Portugal, yesterday. As reported at the start of the
year, companies that pay to advertise in Messenger can only send these
sponsored messages to people who have already initiated a conversation, such as
a bot interaction, with the business.
Sponsored
messages can include relevant content such as targeted updates, promotions,
subscription information, and reminders. If you don’t want to be contacted, it
will be possible to permanently block the brands, which will be in place until
you reverse it.
Additionally,
Facebook is making a new type of advertising format widely available to
companies. These 'click to message' ads will start appearing in the social
network's news feed this week, allowing users to open a Messenger chat with a
company’s bot. The ads have been available to a private group of test marketers
for the last few months, including Absolut Vodka, Activision, and Tommy
Hilfiger, according to Facebook.
The new ads
won’t open conversations in the other messaging service owned by Facebook –
WhatsApp. Marcus told Recode: “Maybe at some point, but right now, that’s not
in [the plans].” The Facebook exec assured users that sponsored messages are
not going to become the modern-day equivalent of pop-up ads. Let's hope he's
right.
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