Indiegogo may now bring in third-party collections agencies to recover funds from failed fundraising campaigns
The crowdfunding movement has directly
led to the creation of tens of thousands of jobs as well as new products that might not
have otherwise found their way to market. As is the case with most things,
however, you have to take the good with the bad.
The bad, of
course, being the one in 10 chance that the campaign you back never ships
your reward. Whatever the reason (incompetence and scam jobs immediately come to mind), you end up
donating to a cause that never delivers.
While
crowdfunding platforms aren’t able to insure donations, at least one of them –
Indiegogo – is making changes that will hopefully provide potential backers
with a little more reassurance of their investment.
As part of a recent update to its terms of service,
Indiegogo said that if an entrepreneur doesn’t fulfill their obligations to
backers, they will take appropriate action against the campaign in an effort to
recover funds which may include contacting third-party collections agencies.
Again, it’s not
much of a consolation but it’s better than nothing.
Earlier this
year, PayPal made changes to its Purchase Protection program to
revoke financial protection to those that lose money on failed crowdfunding
campaigns.
Kickstarter a
few months back introduced a new tool called Kickstarter Live that’s designed to help spot potential
scammers that may be hiding behind a well-polished sales pitch. It’s exactly
what it sounds like – a live video stream in which potential backers can vet
creators before making a pledge.
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