Facebook identifies that additional metrics that have been misreported
Facebook said in a blog post published Wednesday
that several of its advertising and marketing-related metrics have been
miscalculated due to a variety of discrepancies and bugs.
The social
networking giant identified four specific metric areas – Page Insights,
full-length videos watched, time spent viewing publishers’ Instant Articles and
referrals within the Facebook Analytics for Apps dashboard – that have all been
misreported in some way or another.
For example, in
Page Insights, Facebook said its 7-day summary in the overview dashboard will
be 33 percent lower on average while 28-day summaries will be 55 percent lower.
Also, the average time spent per article in Instant Articles has been
over-reported by as much as eight percent since August 2015.
The findings
don’t really have an impact on Facebook’s users. Instead, it’s the advertisers
and marketers that are taking the hit as they’ve been led to believe that
Facebook’s ad platform – and by proxy, their ad campaign – has been performing
better than it actually has.
That’s kind of a
big deal when you consider that advertising as a whole accounted for 78 percent of Facebook’s $7.01 billion in total
revenue during the most recent quarter. Worse yet, this isn’t the first time
Facebook has admitted it goofed metrics as the company revealed in September
that it overestimated video view times by as much as 80 percent.
Facebook said
today that it has been working for months to improve ad reporting and will continue to do so through the
creation of a Measurement Council.
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