Walmart reportedly testing 24-hour, drive-up kiosk for online order collection
Back in March, Amazon
announced AmazonFresh Pickup,
a grocery service that lets Prime members drive to a pickup location so their
online orders can be loaded straight into their vehicle. Now, Wallmart is
testing a similar concept in Oklahoma City that uses a huge, automated kiosk.
The feature, available
at the Walmart Super Center at N Council and W Britton Roads, is similar to
Amazon’s in several ways. Users place grocery orders either online or through a
mobile app before driving to the pickup point for collection.
But unlike AmazonFresh
Pickup, employees pack the items into bags ready for the customers to collect
themselves. After arriving at the 24-hour kiosk, it’s simply a matter of typing
a five-digit code into the machine, which will then retrieve the goods. The
20-foot-by-80-foot building contains refrigerators and freezers that keep the
groceries fresh.
Using the service is
free, but there is a $30 minimum order limit, so it’s not ideal if you’re only
looking to purchase a small number of items. AmazonFresh Pickup requires a
Prime membership, but there are no minimum order requirements.
Amazon is trying to
compete with Wallmart in several areas of the grocery market. Jeff Bezos’s
company is still experimenting with its cashier-less convenience store after
the public launch was delayed due
to technical issues.
Wallmart says it’s
been testing grocery pickups since 2014 and offers the service in more than 600
stores across the US. A similar kiosk concept is already used in the UK by
supermarket retailer ASDA, which is owned by Walmart.
Walmart is also
testing another way for customers to retrieve their online orders: giant,
vending machine-style pickup towers. They’re currently being used in Atlanta,
Bentonville, Detroit, Houston, and Raleigh, and are designed to make collecting
non-food orders quicker and easier.
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